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Order Tracker

Order Tracker — A simple and secure tool to check the status of your order.

You can track only after you receive your confirmation email. This email is normally sent within 24 hours of placing the order.

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Public holidays

IRCC, CBSA and CSIS do not process requests on a public holiday recognized by the Government of Canada, in such cases processing will resume the next work day.
These are the public holidays for 2021.

  • New Year - Friday, January 1, 2021
  • Good Friday - Friday, April 2, 2021
  • Easter Monday - Monday, April 5, 2021
  • Victoria Day - Monday, May 24, 2021
  • Saint-Jean-Baptiste Day - Thursday, June 24, 2021 (Quebec only)
  • Canada Day - Thursday, July 1, 2021
  • Civic Holiday - Monday, August 2, 2021
  • Labour Day - Monday, September 6, 2021
  • Thanksgiving Day - Monday, October 11, 2021
  • Remembrance Day - Thursday, November 11, 2021
  • Christmas Day - Saturday, December 25, 2021
  • Boxing Day - Sunday, December 26, 2021

Download file

Download information is sent via email when the file is received. The file will be sent to you electronically in a password protected PDF format.